Regular
readers of our blog may get the impression that we have it in for eBay but quite
the opposite, it’s a great site but with every great site comes a few problems
and to be quite frank eBay is the industry leader in site glitches. Frankly I am running out of ways to say eBay
has had yet another glitch, it’ the internet equivalent of the 20 year old car
leaking coolant and belching a cloud of toxic fumes as it sputters down the
road not exactly in good working order so to speak. So what is it this time?
Internal email down? Maybe PayPal’s turned off so you can’t accept payments?
Cassini malfunctioning displaying totally unrelated results? No no no! don’t be
silly that was all last year! This time it’s totally different and for a change,
it may not actually be eBay’s fault (maybe) no now it’s their ex’s PayPal’s
fault and this time it’s about how you’re paying and your funding source. Did
you happen to login to PayPal recently and think gee the balance on my account
looks a bit higher than it should be? Well that’s because it’s been deducting
your shipping from your secondary funding source and depending on how your
account is setup that’s either your credit card or your bank account. Now the
real issue arises for those unfortunate sellers and buyers with their bank
accounts attached as their secondary funding source. Low on funds in your bank
account? And no clue your tapping your already low funds? Yea you guessed it overdrafts
galore! Each time you are buying another label or sending a payment your
racking up another overdraft fee. This issue arose on or around April 3rd and
continued for days! No word on the exact length of time on the glitch because
not surprisingly neither eBay nor PayPal reported the glitch and you can
probably guess this as well eBay is blaming PayPal and vice versa. Reports
abound of frustrated customers calling to complain to PayPal and ask for
these overdraft fees back only to receive a letter to be provided to their
financial institution stating that you the customer made the mistake of
selecting the bank account in question as the funding source and that they should
refund these fees to you. Way to pass the buck PayPal and take no
responsibility for the error that you most likely caused and to blame the
innocent seller or buyer just takes the cake! Look eBay and PayPal we know you
just went thru a messy divorce back in 2015 but that’s no reason to take it out
on us. Also a little bit of communication never hurt any relationship how about
telling us when there is an issue even if you are not sure if it’s a PayPal or eBay
error. It’s great that eBay has a systems
status page but if you never use it to report issues isn’t it just like a smoke
alarm with no battery… useless?